Dealing with Difficult People
Increasing Your Emotional Intelligence
Just as we each have our own unique appearance, skills and talents, we also have our own unique ways of doing things and relating to others. People usually don't do things intentionally to make our jobs difficult. However, they may annoy us because they behave differently than we do.
In today's rapidly changing work environments, our success is dependent on our ability to develop and maintain productive relationships. Successful people create effective relationships by first developing a thorough understanding of themselves, their priorities and motivators, and then by understanding others.
Which do you prefer: frustration with some, success with others....or the flexibility to work effectively with different people? Participants will explore their own behavioral style, as well as learn about the styles and preferences of others. Everyone can put these skills into action to improve their performance. This session is a great starting point to developing Self Awareness, which is the cornerstone competency of Emotional Intelligence. Building on self awareness, participants will be provided with strategies that can be implemented immediately to improve relationships and communication with others.
SPEAKER
Carole Gill, CRG Coaching Partners
Carole Gill is a Professional Speaker, Executive Coach and Management Consultant focused on optimizing individual, team and organizational performance. Known as an "Attitude Expert" and "People Developer," Carole takes a dynamic approach that uses current best practices in leadership and emotional intelligence to teach individuals to become more effective leaders, communicators, collaborators and team builders.
Special thanks to Shumaker, Loop & Kendrick, LLP for providing the meeting space.
Shumaker, Loop & Kendrick, LLP is a full service business law firm with more than 240 lawyers in five locations - Toledo and Columbus, Ohio; Tampa and Sarasota, Florida; and Charlotte, North Carolina. Whether it's our commitment to our clients, or to our work in the community, involvement lies at the core of everything we do.
WHEN: Thursday, March 19, 2015
11:30 am - 1:00 pm
WHERE: Shumaker, Loop & Kendrick, LLP
Bank of America Plaza
Suite 2800
101 East Kennedy Boulevard
Tampa, FL 33602
LMA Members: $20
Non-LMA Members: $40
RSVP: Deborah Frantz, Tampa Bay City Group Chair
813.769.4634
